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Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A popup will open. It comprises comprehensive info about all the actions that you can carry out on the page in question. Each pop-up menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide library of how-to video clips explaining how to work with our Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can swiftly get to know our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you searching for, examine our comprehensive Frequently Asked Questions database, which includes questions asked by actual users and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, you can touch base with our excellent team of client support engineers available 24x7 and ready to help you with any query. Each support ticket you send will be replied to in less than 60 minutes (the average support ticket response time being just twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com